Room size is OK for 3 adults. But cigarette smell is terrible at all times. Sound insulation is bad as specially when you have neighbor that is very inconsiderate! Dear YIT, thank you for choosing Hotel We sincerely apologise for the unpleasant experience during your stay with us but thank you for sharing your thoughts with us.
We actually have a smoke free policy and we are doing our best to enforce it but we will do our best to improve our services. We look forward to welcome you again, and serve you better. Towel is dirty, very old one 2. Washtafel pipe is leak 3. No welcoming drinking water, need to buy with the counter. Dear dany, thank you for choosing Hotel We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us.
We will do our best to improve our services. Dear Shuh, thank you for choosing Hotel We sincerely apologise for the unpleasant experience during your stay with us but thank you for your understanding, We regularly employ pest-control services to ensure our hotel is pest-free but we will do our best to improve our services.
During Advertisement in agoda, never mention without window in room and i have mention need window room during booking in additional remark field. Give me 4th Floor Room, ever time i need to take lift until 3rd floor and walk up to 4th Floor. Room Key provide never can open door, ever time need ask hotel staff open for me. Water in bath room always is yellow in color. Never Stay Here! The worst Hotel ever! Dear Loh, thank you for choosing Hotel We are sorry to inform you that special requests are not necessarily granted.
Please understand the description and image of the room is available before making the reservation, so we sincerely apologise if we did not provide you with a room with window if you booked a room without window as other guests are paying additional fees for room with window.
